Phased Reopening: Services & Appointments


The library has resumed limited in-person services with specific guidelines in place. Public and staff health and safety is our top priority. Detailed service guidelines available here.


  • Patio pick up – get all of your holds at the patio
  • Item returns – use book drops ONLY. No indoor or patio returns please; items must be quarantined!
  • Online resources
  • Virtual programs – see event calendar
  • Phone/email/chat help
    • Library cards and account help
    • Item requests/renewals
    • Research/recommendations
  • Enjoy a selection of materials for all ages with limited 1st & 2nd floor browsing.
  • Museum passes (some exceptions – Please call ahead. Pick up at patio.)
  • Appointment-based services:
    • Computer use (30) minutes/day
    • Printing/scanning/fax
    • Photocopier
    • Archival Center – call for details
    • Research & readers’ advisory
  • Schedule Appointment


  • Walk-in computer/printer use
  • Study rooms, meeting rooms, program space, study carrels, reading areas/seating
  • Children’s Room browsing
  • Teen Loft browsing
  • 3rd floor browsing
  • 2nd floor microfilm
  • Print newspapers
  • In-person programs

General Guidelines


Ask about reasonable accommodations if you are unable to meet above guidelines


Limit one reservation per individual daily

Subject to staff availability.

(30) minute appointments:

(60) minute appointments:

Archival Center research. Call ahead.

Staff Help

Call (978) 465-4428 or send us an email at

Staff available by phone, email, chat:

Walk-In Browsing & Checkouts

Indoor use:

Get your holds at patio pick up
Returns at outside book drops ONLY.
NO donations.

Patio Pick Up

Patio pick up of available hold, reserved passes & craft kits: